child and family voice of the child

About our Supported Contact Service

Supported contact is suitable for families where no significant risk to the child has been identified, but parents may prefer not to see each other or have difficulty agreeing on other arrangements. It provides a neutral, child-friendly environment with trained staff who are available to offer light support, though they do not actively monitor or take notes on the interactions. Supported contact centers typically have multiple families using the facility at once, so staff may not always be in sight or sound of the children. The goal is to help build confidence between the child and parent and to facilitate the progression to more independent arrangements​

Make a Referral

Our supported contact service creates a space where non-residential parents or family members can spend quality time with their children. Unlike supervised contact, supported contact is less intensive, allowing for a more relaxed environment. Trained staff are present to ensure safety, provide assistance when needed, and address any questions or concerns that may arise.

To learn more about our Supported Contact Service or to make a referral, please download our referral form. We encourage parents, caregivers, and professionals who believe a child would benefit from this service to get in touch. At Voice of the Child, we are committed to providing supportive environments that foster positive family interactions, always with the child’s best interests at heart.