Pre-visit Assessment

Our Pre-visit Assessment

 

Our Pre-Visit Assessment is a crucial first step to ensure that each family’s unique needs are met. This assessment process helps identify any underlying issues that may have previously hindered contact, assessing both the emotional and practical aspects of rebuilding family relationships. At Voice of the Child, we focus on making recommendations that set a foundation for positive, supportive contact experiences.

What the Pre-visit Assessment Covers

Our assessment is designed to prepare both children and adults for what to expect during contact sessions, especially in cases where there has been little or no contact for a prolonged period. The assessment also addresses concerns around emotional readiness, especially for those feeling anxious or apprehensive. Through this preparatory work, we aim to ease concerns and provide a smooth transition into regular contact sessions.

Who Can Refer to Use our Contact Centre?

To make our services accessible, we accept referrals from both professionals and individuals:

  • Professionals: Family courts, CAFCASS, solicitors, social workers, and healthcare providers.
  • Individuals: Self-referrals are welcome, allowing parents or guardians to initiate the process directly.

The refferral Process

Step 1: Complete the Referral Form
Begin by downloading and completing the referral form available below. Once submitted, you’ll receive an acknowledgment email confirming receipt.

Step 2: Register an Account
The acknowledgment email will contain a link to proceed with booking your pre-visit assessment. To access this, register on our website with your email address. Once registered and logged in, you’ll be able to access our appointment booking page.

Step 3: Book a Pre-Visit Assessment
Select “Pre-Visit Assessment” from our service options and book an available date and time that suits you. A one-time payment of £70 is required to confirm the booking. Upon successful booking, you’ll receive a confirmation email with all necessary appointment details.

Step 4: Receive Appointment Reminders
To help you prepare for your assessment, we’ll send a reminder email one to two days before your scheduled appointment, ensuring you have everything ready for your visit.

 

Our team is here to support you through every step of the referral and assessment process. We’re committed to creating a safe, neutral environment where families can reconnect and rebuild positive relationships.

 
 

Get In Touch With Us

Opening Hours

Monday 09:30 AM - 06:00 PM
Tuesday Closed
Wednesday 09:30 AM - 06:00 PM
Thursday 09:30 AM - 06:00 PM
Friday 09:30 AM - 06:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

F.A.Q. About Our Services

A child contact centre is a safe, neutral place where children of separated families can spend time with their non-resident parent or other family members.

Costs can vary depending on the type of contact service. Please contact us to discuss your specific situation, and we will provide details on any fees involved.

Currently, Voice of the Child Contact Centre does not have specific funding to support families directly. Therefore, our services are self-funded unless the referral is made by social services, in which case the costs might be covered by them. We recommend discussing your situation with your solicitor or your local council to explore any available options.

No, you do not have to meet your ex-partner if you prefer not to. We can arrange staggered arrival times and separate waiting areas.

The type of contact is often determined through discussions between parents, legal advisors, or by a court order. Our role is to support the agreed arrangement in a safe environment.

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