Handover Service
Our Handover Service
Our Handover Service provides a neutral, safe drop-off and pick-up point where children can transition smoothly between parents. Designed to reduce stress and minimize the need for direct interaction between parents, this service helps create a stable environment for children during what can often be a challenging time.
How it Works
With the Handover Service, the contact center is used briefly as a transition point, allowing one parent to drop off the child, and the other to pick them up without the need for the parents to meet. After the handover, contact usually takes place away from the center, allowing children to spend time with family in a comfortable, familiar environment, without direct professional involvement.
A step Towards Independence
Handovers can be a helpful next step for families moving from supervised or supported contact to more independent arrangements. In some cases, a mutually trusted friend or family member may eventually take on the role of facilitating these transitions, supporting children in a way that feels natural and comfortable.
Our Contact Centre Opening Hours
How to Access this Service
A fee is charged for each handover session. To access this service, families must first complete a referral form and go through a pre-visit assessment. This helps us tailor the experience to each family’s needs. Once the assessment is completed, a booking link will be provided. For more information or to start the referral process, please visit our website or contact us directly.
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Our Services
- Supervised Contact
- Escorted Supervised Contact
- Escorted Supported Contact
- Supported Contact Service
- Handover
- Pre-visit Assessment
Get In Touch With Us
- +44 1183 271150
- enquiry@voiceofthechild.org
- Unit 8, Beacontree Plaza, Gillette Way, Reading, Berkshire, RG2 0BS
Opening Hours
F.A.Q. About Our Services
A child contact centre is a safe, neutral place where children of separated families can spend time with their non-resident parent or other family members.
Costs can vary depending on the type of contact service. Please contact us to discuss your specific situation, and we will provide details on any fees involved.
Currently, Voice of the Child Contact Centre does not have specific funding to support families directly. Therefore, our services are self-funded unless the referral is made by social services, in which case the costs might be covered by them. We recommend discussing your situation with your solicitor or your local council to explore any available options.
No, you do not have to meet your ex-partner if you prefer not to. We can arrange staggered arrival times and separate waiting areas.
The type of contact is often determined through discussions between parents, legal advisors, or by a court order. Our role is to support the agreed arrangement in a safe environment.