Escorted Supervised Contact

Our Escorted Supervised Contact Service

 

This community-based service offer flexibility and a relaxed atmosphere, while our professional staff ensures each experience is supportive, safe, and enjoyable for all involved.

 
 

How it Works

Escorted Supervised Contact provides families with a safe, structured contact experience in public spaces like restaurants, shopping centers, cinemas, or soft play centers. With a trained professional accompanying the child and non-resident parent, this service allows families to reconnect in a relaxed, community setting while maintaining a high level of supervision. This form of contact offers flexibility in location but is reserved for situations where additional support is essential to ensure a safe, positive experience for the child.

 

What to Expect

Our team works closely with families to select suitable locations in the community, making sure the chosen space is comfortable and appropriate for the child’s needs. This service is particularly helpful for families transitioning from a contact center to more independent, community-based interactions. In some cases, visits may take place in family members’ homes if it is safe and appropriate, adding an element of familiarity to the experience.

 

How to Access This Service

A fee is charged for each escorted supervised contact session. Before scheduling, families must complete a referral form and go through a pre-visit assessment to ensure this service aligns with their needs. Once the assessment is complete, a booking link will be provided. Begin the process by visiting our website or contacting us for more information.

DOWNLOAD REFFERRAL FORM

Get In Touch With Us

Opening Hours

Monday 09:30 AM - 06:00 PM
Tuesday Closed
Wednesday 09:30 AM - 06:00 PM
Thursday 09:30 AM - 06:00 PM
Friday 09:30 AM - 06:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

F.A.Q. About Our Services

A child contact centre is a safe, neutral place where children of separated families can spend time with their non-resident parent or other family members.

Costs can vary depending on the type of contact service. Please contact us to discuss your specific situation, and we will provide details on any fees involved.

Currently, Voice of the Child Contact Centre does not have specific funding to support families directly. Therefore, our services are self-funded unless the referral is made by social services, in which case the costs might be covered by them. We recommend discussing your situation with your solicitor or your local council to explore any available options.

No, you do not have to meet your ex-partner if you prefer not to. We can arrange staggered arrival times and separate waiting areas.

The type of contact is often determined through discussions between parents, legal advisors, or by a court order. Our role is to support the agreed arrangement in a safe environment.

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