About our Handover Service
Handover contact, as outlined by NACCC, is a service used when direct interaction between parents is not desired or possible. It provides a neutral space for one parent to drop off the child, and for the other parent to collect them, ensuring they do not have to meet face-to-face. Handover contact is appropriate when unsupervised contact is suitable for the child, but logistics or high-conflict situations make direct exchanges difficult. No observations or written reports are made during these exchanges, allowing the focus to remain solely on facilitating a smooth and stress-free transfer for the child.
How it Works
Handover services typically operate at set times, with staggered arrival and departure times to avoid contact between the parents. This arrangement helps reduce conflict and makes the experience as comfortable as possible for the child
Benefits of our Handover Service
- Safe and neutral transition point
- Minimizes tension and conflict between parents
- Ensures a smooth and orderly handover process
- Professional and caring staff
- Reassurance and support for children
Make a Referral
To learn more about our Handover Contact Service or to make a referral, please download our referral form. We invite parents and caregivers who believe that this service could be beneficial to their family circumstances to get in touch with us. At Voice of the Child, we are dedicated to prioritizing the well-being of children and facilitating their ongoing connections with their families in the most supportive way possible.