Our Services
How to Access Our Services
Each of our Contact Support services is tailored to support both children and parents, giving them the tools and guidance needed to reconnect, heal, and move forward.
If you’re a family, legal professional, or social services representative interested in our services, please reach out to us to discuss your needs. We’re here to answer any questions and guide you through the next steps in a way that best supports your family’s journey. We’re committed to providing the care, compassion, and support needed to help families reconnect and thrive.
Supported Contact
Supported contact sessions are less intensive than supervised sessions but still offer a secure, neutral space where children and parents can reconnect. Staff are nearby and available to offer assistance if needed, helping to create a relaxed and positive environment for families to interact naturally.
Pre-Visit Assessment (Referral)
To ensure the best support for each family’s unique situation, we conduct a thorough pre-visit assessment. This initial referral process helps us understand the needs of the child and family, enabling us to tailor our services to provide the safest, most effective support.
Our Services
- Supervised Contact
- Escorted Supervised Contact
- Escorted Supported Contact
- Supported Contact Service
- Handover
- Pre-visit Assessment
Get In Touch With Us
- +44 1183 271150
- enquiry@voiceofthechild.org
- Unit 8, Beacontree Plaza, Gillette Way, Reading, Berkshire, RG2 0BS
Opening Hours
F.A.Q. About Our Services
A child contact centre is a safe, neutral place where children of separated families can spend time with their non-resident parent or other family members.
Costs can vary depending on the type of contact service. Please contact us to discuss your specific situation, and we will provide details on any fees involved.
Currently, Voice of the Child Contact Centre does not have specific funding to support families directly. Therefore, our services are self-funded unless the referral is made by social services, in which case the costs might be covered by them. We recommend discussing your situation with your solicitor or your local council to explore any available options.
No, you do not have to meet your ex-partner if you prefer not to. We can arrange staggered arrival times and separate waiting areas.
The type of contact is often determined through discussions between parents, legal advisors, or by a court order. Our role is to support the agreed arrangement in a safe environment.