It is important that your child is safe when using our services

Our child contact services are here for children to maintain or re-establish contact with a parent, grandparent, sibling, other relative, or another person important in their life. It may be that trust has broken down or communication has become difficult following parental separation. If there is a risk of harm to children then a supervised service needs to be used. If you need a neutral venue for contact then you may use a supported service.

 

Not sure which service you need? Let us help you decide.

  • Supported contact

Supported contact is most suitable for families where no significant risk to the child or those around the child has been identified. For more information, or to make a referral, please download our referral form.


  • Supervised contact

This involves close monitoring and recording when it has been determined that a child has suffered harm, or is at risk of suffering harm, during contact. For more information, or to make a referral, please download our referral form.


  • Handover

This option involves a drop-off point where parents do not have to meet. The resident parent will drop the child off at the centre, and the non-resident parent will then take the child out before returning them to the centre. For more information, or to make a referral, please download our referral form.


  • Pre-contact assessment

 Where a child is reported to resist or refused to engage with contact plans with a parent he or she no longer lives with, a pre-contact assessment might help to determine the reasons why. It also helps to establish an intervention plan to promote parent and child contact .e.g . Direct work with child , Direct Work with separated parents.


  • Indirect contact

Takes place at supervised centres and is used where direct contact is either unsafe, unworkable and or not in the child’s best interests. Contact can be in the form of letters, cards, gifts, emails or Skype.


  • Supervised Contact Assessment

These can be used to identify the issues that have prevented contact from starting, caused it to break down, or made it unworkable.


  • Escorted Contact

Where it has been agreed that supervised or supported contact can take place in the community, escorted contact is the most suitable option. For more information, or to make a referral, please download our referral form.

  • Additional Child Contact Intervention Services

Where chronic parental conflict is impacting on the child’s sense of safety about contact or life issues or a parent’s ability to connect and trust self or the other parent to meet or prioritise their child’s needs, short-term interventions are individually tailored to help children and parents to facilitate a felt sense of safety and meaningful connections between children and both resident and non-resident parents. For further information, please complete a contract referral form or email: admin@voiceofthechild.org