Facilitating Contact between Children and Parents they no longer live with (Non-resident parents and significant relatives)
Forming positive relationships and happy memories is crucial to a child’s happiness and development. That is why, even after a separation, parents need to support their children with opportunities to sustain contact with both father and mother. At our child contact centre, our services are culturally competent and sensitive, therefore tailored to meet the individual needs of each family, with specialist support to meet the diverse needs of Black and Minority Ethnic Families.
It is important that your child is safe using our services.
Child contact centres are there for children to maintain or re-establish contact with a parent, grandparent, sibling, other relative or another person important in their life. It may be that trust has broken down or communication has become difficult following parental separation. If there is a risk of harm to children then a Supervised Contact Service is applicable. If you need a neutral venue where a non-resident parent can be supported to develop a healthy attachment and parenting skills with a child they have none or limited experience of caring for, then you may use our Supported Contact Service, for as long as there are no risk of harm or other child protection concerns.
This involves close monitoring and recording when it has been determined that a child has suffered harm, or is at risk of suffering harm, during contact. For more information, or to make a referral, please download our 
Supported contact is most suitable for families where no significant risk to the child or those around the child has been identified. For more information, or to make a referral, please download our 
Where it has been agreed that supervised or supported contact can take place in the community, escorted contact is the most suitable option. For more information, or to make a referral, please download our 
This option involves a drop-off point where parents do not have to meet. The resident parent will drop the child off at the centre, and the non-resident parent will then take the child out before returning them to the centre. For more information, or to make a referral, please download our